Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused and unopened. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us brian@sanctumsupps.com. Please note that returns will need to be sent to the following address: 4693 S. 14th St., Abilene, TX 79605

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at brian@sanctumsupps.com 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items 

Select your flavors carefully, you can not return a product based on flavors. If you receive the wrong flavor email brian@sanctumsupps.com 

Refunds
Refunds willl be a case by case situation. Contact us at brian@sanctumsupps.com if you have questions or an issue.